1. Great Bay Equine’s business hours are Monday - Friday 8:30am - 4:30pm.

    • These hours are subject to change without notice.

    • Please note that we will not respond to non-emergency communications outside of business hours.

    • Emails, phone calls and texts regarding non-emergent issues will be returned within one business day to the best of our ability. If you have emailed or texted and not received an answer, please call!

  2. Our phone number is (603) 319-1479.

    1. Extension 1 is for medical emergencies and urgent issues/questions.

    2. Extension 2 is to schedule an appointment, inquiries, & accounting or billing inquiries.

  3. Our main e-mail address is office@greatbayequine.com for records inquiries, appointment/medication requests, or questions about your account. 

  4. We accept appointment requests via phone call, text message or through email. 

    • Again, if you have emailed or texted and not received an answer in an acceptable timeframe, please call!

  5. Canceling & re-scheduling appointments within 24 hours of scheduled appointments are subject to related fees at GBE’s discretion.

  6. We are available for emergencies 24/7. For emergencies you must CALL us.

    • Great Bay Equine often shares on-call emergency coverage with other local, trusted practices in the area. Instructions for reaching the doctor on call will be included in the answering message of the emergency line.

    • Please note that phone calls, text messages and emails intended for the doctor on call, will not be automatically forwarded to that doctor if they belong to a different practice. If you need to contact the emergency veterinarian regarding a current or ongoing medical condition, please contact them at the number they give you.

Thank you for choosing Great Bay Equine for your equine veterinarian services.